Returns & Exchanges
At 101 Copenhagen, we want you to be completely satisfied with your purchase of our sculptural home objects. If for any reason you are not content, you may return your items within 14 days of receipt for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Contact our customer service team with your order number and the reason for return to receive a pre-paid shipping label and return authorization form.
- 2.Prepare the Package
Ensure the items are in their original, unused condition and securely packed in the original 101 Copenhagen packaging to prevent damage during transit.
- 3.Ship the Items
Affix the provided shipping label to the outside of the box and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to the original payment method within 5-7 business days.